According to the Statistics Database, 10% of homes in the US have leaks in their plumbing. However, if you’re a homeowner, leaks in your plumbing are not the only thing you have to worry about. Common plumbing problems include low water pressure, slow or clogged drains, and water heater problems. Whatever the issue you might be dealing with, you need to hire a reliable plumber to resolve the problem. To help you out, keep an eye for the following five characteristics that signal you have found a reliable plumber.
1. High Experience Level
Experience always matters, especially when you need plumbing services. Hiring an inexperienced plumber might mean paying for expensive repairs to fix any mistakes they make. A plumber with a high level of experience should have completed several years of apprenticeship. Some plumbers begin their experience at an accredited trade school or while completing a vocational training program. This provides plumbers with the experience they need to start providing valuable services. The last thing you want is to hire a plumber who is still developing their skills, since they’re more likely to make mistakes. This is why it’s often recommended to work with a local plumber. You can easily check whether the plumber has an established business and how many years of experience they have.
2. Adherence to High Standards
A reliable plumber has a vested interest in building a good reputation, so they’re more likely to adhere to the highest standards in the industry. For instance, a common characteristic of a legit plumbing professional has the right certifications based on the requirements of the state you live in. Most states require professional plumbers to have a license and to obtain certification that proves they have the knowledge and skills to fix pipe systems. It’s a good sign when a plumber has made an effort to obtain the right credentials. It gives you the confidence that they have the ability to handle your plumbing problems.
3. Great Customer Service
It’s important to find a plumber with great customer service. This should be your first point of focus before you even consider the quality of services. That’s because great customer service has a great bearing on your overall customer experience. You should look out for things that improve your customer experiences, such as punctuality and great communication skills.
Punctuality is essential because you want someone that can be as available as quickly as you want them should you need emergency plumbing repairs. In addition, you need someone who pays attention to you when you’re communicating your plumbing problems. After performing inspections, a good plumber should be able to communicate the nature of the problem and come up with an effective solution. The good thing about finding a plumber with great customer service is that you can build a long-term relationship with them, and you can enjoy a positive customer experience whenever you need to call on their services.
4. Dedicated to Their Trade
One of the most important signs of a reliable plumber is someone who goes above and beyond because they’re dedicated to their trade. This type of plumber is not just looking to make a quick profit but is genuinely interested in providing high-quality services. They make an effort to improve on their training and experience, and they are always ready to add more value to the services they offer. This is the type of plumber you can rely on who can provide you with more value for your money.
5. Knowledgeable and Skilled
Knowledge and skill should go hand in hand. Otherwise, a plumber might claim they have many years of experience and yet have a poor track record when it comes to delivering quality workmanship. Fortunately, there are ways to find out if a particular plumber has the knowledge and skills to deliver quality work. You can start by asking for references that you can contact to discuss the quality of the plumber’s previous projects. You can also go online to check whether the plumber has positive reviews and ratings. This should give you a good idea of their track record and the likelihood of getting quality services from them.
These are five of the top characteristics that a good and reliable plumber must possess. It’s best to prioritize an experienced and dedicated professional that offers great customer service and has the knowledge and skills to complete various plumbing jobs according to the highest industry standards. If you’re looking for such a plumber, don’t hesitate to contact us today.